Step 1: Getting Started
Step 2: Generate Your Codes
Admin/Agent Code – This 6-digit code is to be used only to change the settings on your lockbox and should not be given out. Giving out your Agent code may cause the parameters to be reset, causing your CodeBox to not work properly. Codes may not be all the same number (i.e. 222222).
Vendor/Door Code* – This 5-digit code** is to be used to open the door on your lockbox. Simply input the code, press “Enter”, then push down on the door to release. Codes may not be all the same number (i.e. 44444).
Shackle Code* – This 5-digit code** is to be used to open and release the shackle on your lockbox. Simply input the code, press “Enter”, push the shackle down (in), and then pull up to release. Codes may not be all the same number (i.e. 55555).
*The 5-digits of these codes cannot match the Admin/Agent Code.
**Do not use the same code for both Shackle Code & Vendor/Door Codes.
Support When You Need It:
Part of what makes CodeBox lockboxes dependable is the support we offer to our customers. You may never need it – but it’s nice to know it’s there.
Tenant Turner Support:
Email – support@tenantturner.com
CodeBox Support: Email, processing@codeboxinc.com Phone, (888) 507-8885 (Option 2)
Feel free to call or email us for more details (888) 507-8885 OR support@codeboxinc.com
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