CodeBox Setup

Step 1: Getting Started

Admin/Agent Code – 888881

This 6-digit code is to be used only to change the settings on your lockbox and should not be given out. Giving out your Agent code may cause the parameters to be reset, causing your CodeBox to not work properly. Codes may not be all the same number (i.e. 222222).

Vendor/Door Code* – 44441

This 5-digit code** is to be used to open the door on your lockbox. Simply input the code, press “Enter”, then push down on the door to release. Codes may not be all the same number (i.e. 44444).

Shackle Code* – 55551

This 5-digit code** is to be used to open and release the shackle on your lockbox. Simply input the code, press “Enter”, push the shackle down (in), and then pull up to release. Codes may not be all the same number (i.e. 55555).

*The 5-digits of these codes cannot match the Admin/Agent Code.

**Do not use the same code for both Shackle Code & Vendor/Door Codes.

Failure to reset the factory-set CodeBox codes as outlined below prior to use could result in an unsecure lockbox.

Reset Factory Codes:

To create your own unique codes, please follow these steps:

1.Insert 9V battery. (Optimal: Lithium 1200mAh)

2.Enter the pre-set Agent Code, then press ENTER. The screen will display Date, Time, & Serial Number.

3.Screen will display “Select CMD 1” – press ENTER, set date, press ENTER.

4.Screen will display “Select CMD 2” – press ENTER, set time using the ”3” key to toggle between am/pm, press ENTER. Screen will DST – if you live in Arizona make sure this says “0,” otherwise it should be a “1.” Press ENTER.

5.Screen will display “Select CMD 4” – press Enter, input your selected 6-digit Agent/Admin Code, press ENTER. Input phone number, press ENTER.

6.Screen will display “Select CMD 5” – press ENTER, input your selected 5-digit Vendor Code, press ENTER.

7.Screen will display “Select CMD 6” – press ENTER, this is pre-set and you may adjust the showing access window, press ENTER

8.Screen will display “Select CMD 7” – press ENTER, input your selected 5-digit Shackle Code, press ENTER.

9.Screen will display “Select CMD 9” – this will show the last 40 codes, date and time entered.

PLEASE NOTE:

During these steps (when “Select CMD” is displayed), you may press “0” to be exited out. The ENTER key on your CodeBox works as a save feature.

Your CodeBox Account:

The email and password credential you set at the time of purchase are your log-in credentials.

1.Visit www.codeboxinc.com and click on the “Log In” button in the upper right hand corner of the screen.

2.Under “Manage Your Account” you can view serial numbers, generate codes, add property locations and more. Review the tabs on the right for FAQs/Helpful Tips as well view your acknowledged Terms of Use, Privacy Policy and file a warranty claim.

3.Under “Your Account” you can view order history, monthly billings, reset your password and update credit card information.

4.Under “Build a Box” you can purchase additional CodeBox(es) and have them associated with your account.

Please Note: CodeBox charges a monthly Code Generation Fee (CGF), billed in arrears. Please review your Terms of Use in your CodeBox account.

Support When You Need It:

Part of what makes CodeBox lockboxes dependable is the support we offer to our customers. You may never need it – but it’s nice to know it’s there.

CodeBox Support: Email, processing@codeboxinc.com Phone, (888) 507-8885 (Option 2)