Due to the COVID-19 pandemic and the resulting shelter-in-place orders enacted by some local authorities, fulfillment and shipment of CodeBox lockboxes may experience some delays. For the foreseeable future, we will continue to process and ship purchases. After your order has shipped, you will receive a tracking number via email. Please be sure to track your package and retrieve it. CodeBox cannot be held liable for packages not received after they leave our distribution center. If you need to change/hold an address for an order that has already been shipped, you can do this with your tracking number.